3 Stars Cruise through Halong bay – Bai Tu Long bay.
All meals onboard as mentioned in the itineraries, (01 lunch, 01 dinner, 01 breakfast, 01 brunch) for 2 days 1 night, (02 lunches, 02 dinners, 02 breakfasts, 01 brunch) for 3 days 2 nights.
Kayaking, cooking class,
Squid fishing,
Sightseeing entrance fees,
Luxury cabin with A/C,
Day boat for exploring Cap La Area, kayaking and BBQ lunch for 3 days/2 nights trip.
Welcome drink, cold handkerchief, 02 bottles of mineral water in each cabin.
Price Excludes
Round-trip shuttle bus Hanoi - Halong - Hanoi.
Airfare & visa arrangements.
Spa & Massage Services .
Beverages.
Tip (recommended).
Bank fee for credit/debit card payment
Personal expenses.
All other services not clearly mentioned above.
Cancellation Policy
Cancellation by guests
Any cancellation should be referred to Viet Sails sales office in writing by email, following these below terms.
Sharing – from 1 to 5 cabins:
More than 14 days before check-in: No cancellation charges
Less than 14 days before check in: Charge 100% of total rate
No-Show: charges 100% of total rate
Charter/ Sharing from 5 to 10 cabins:
More than 30 days before check-in: No cancellation charge
From 30 days to 15 days before check-in: 25% of total rate
From 14 to 5 days prior to check-in: 50% of total rate
Less than 48 hours prior to check-in: 100% of total rate
No-Show: 100% of total rate
2. Cancellation by Viet Sails
We reserve the right to cancel your booking under some unavoidable circumstances like: weather conditions, wars, civil strife, industrial disputes, natural disasters, terrorism, or order from the Local Authority. We have to cancel your trip due to bad weather conditions to guarantee the safety of tourists. Following policies will be applied for bad weather :
If the cancellation is informed before guests leave Hanoi to Halong Bay( and guests have not used any service yet): 100% refund.
If the cancellation is informed during the trip (guests have already used some services: transfer, lunch, day trip, hotel in Halong…): Only the actual fees of these services will be charged and we will refund whole remained amount.
If the cancellation is informed before 8:00 a.m the trip is cut down from 3 days/2 nights to 2 days/1 night.
If the cancellation is informed when our guest already spent 1st night + 2nd day activities on DAY CRUISE (Sunset) until 3:00-5:00pm will be charge 75% package 3 days 2 nights.
The cancellation is announced ONLY by Quang Ninh Local Port Authority and often in short notice of time. Therefore your understandings in these situations are highly appreciated.
Children Policy
Under 4 years old sharing cabin with parents: Free of charge for 1st child, from 2nd child: 25% of adult's charge.
From 4 to under 11 years old sharing cabin with parents: 75% of adult’s charge.